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Classifieds Frequently Asked Questions

How do I post an ad?
What can I post?
I’m not sure where to post. Which page should I use?
Who visits the NYFA Classifieds site?
What is a featured listing?
What are NYFA's rates?
Can I schedule a future date for my listing to be published?
What forms of payment do you accept?
Do you charge for internship and volunteer listings?
Do nonprofit organizations receive free or discounted listings?
I made a mistake on my listing. How do I fix it?
Why isn’t my featured listing showing up?
What is the difference between disabling my listing and deleting it?


How do I disable (or delete) my listing?
My listing has expired. How do I renew it?
I don't want to publish my contact information on the listing. How should I direct people to apply?
Do you review or edit posted content?
I want to hire an intern. Are there any laws I need to comply with in order to offer an internship at my organization?
What things are not permitted in a job listing?
Can I report a problem with an advertiser to NYFA?
I am having trouble posting my listing. What might be the issue?
I’m a third-party recruiter. How do I post on behalf of my client?
Why does my job posting appear on Indeed.com?
I am not an arts organization. Should I use NYFA Classifieds?
What is your policy on refunds?

 

How do I post an ad?

To post a classifieds listing, go to https://www.nyfa.org/Classifieds and click on the type of listing you would like to post. If you are new to the site, follow the directions to create an account. Once you have set up an account, you can review all of your past and present listings and post new ones by signing in from the top right corner of NYFA’s homepage: https://www.nyfa.org/.

For greater visibility, NYFA offers banner advertising at reasonable rates on all sections of NYFA Classifieds.

 

What can I post?

All listings should be arts and culture related. If you administer a nonprofit or community organization or a government agency, you can post every type of listing: jobs, internships and volunteer opportunities, and artist opportunities. For-profit businesses can post every listing type except volunteer opportunities. 

 

I’m not sure where to post. Which page should I use?

Here is a helpful guide:

Jobs: all full-time or part-time positions, either permanent or temporary; freelance or consulting opportunities; internships; and/or volunteer opportunities.

Spaces: artistic or creative workspace, including studios, galleries, workshops, offices, rehearsal space, and performance venues, available for use in the short or long-term. You may also post here if you are seeking space for any of these purposes.

Opportunities and Services: auditions, awards/fellowships, grants, open calls to artists, degree programs, workshops or classes, residencies, production services, professional development, and/or any other opportunity or service that may be of interest to the cultural community.

 

Who visits the NYFA Classifieds site?

Our users are artists, arts workers, organizations and businesses, and patrons of the arts from a variety of fields, including architecture, advertising, design, film, music, publishing, and the visual, performing, and literary arts. Our advertisers include nonprofit organizations, foundations, museums, historical societies, colleges and universities, government agencies, galleries and other arts- and culture-based businesses.

Site statistics for 2014:

  • Users: 1,010,247
  • Sessions: 3,040,313
  • New visitors: 939,371 (30.9 percent of total sessions)
  • Monthly page views: 1,760,038
  • Facebook fans: 122,515
  • Twitter followers: 18,100

Site statistics for 2015:

  • Users: 1,162,942
  • Sessions: 3,553,867
  • New visitors: 1,104,661 (31.1 percent of total sessions)
  • Monthly page views: 1,884,276
  • Facebook fans: 141,184
  • Twitter followers: 23,800

 

What is a featured listing?

Featured listings appear in a highlighted area at the top of each Classifieds section. If you would like to feature your listing, you may do so by ticking the ‘featured listing’ box upon check out. Your listing will then be highlighted among a rotation of listings at the top of the Classifieds pages for the duration of the time it is posted on NYFA Classifieds. Please note there is an extra fee to feature listings.

 

What are NYFA’s rates?

NYFA offers very reasonable rates for both banner advertising and classified listings. For banner ads, please look at our media kit and get in touch with NYFA staff to develop a customized package that best fits your needs.

For Jobs in the Arts and Opportunities and Services for Artists, our listing rates are as follows:

  • Two weeks - $70
  • Four weeks - $100
  • Six weeks - $135
  • Two months - $165
  • Three months - $235
  • Four months - $300
  • Five months - $365
  • Six months - $430

 

For Spaces, our rates are as follows:

  • One week - $25
  • Two weeks - $40
  • Three weeks - $55
  • Four weeks - $75
  • Two months - $125
  • Three months - $165
  • Four months - $190

 

For ‘Featured” Jobs in the Arts and Opportunities and Services for Artists, our listing rates are as follows:

  • Two weeks - $100
  • Four weeks - $145
  • Six weeks - $190
  • Two months - $230
  • Three months - $330
  • Four months - $420
  • Five months - $510
  • Six months - $600

 

For ‘Featured’ Spaces, our rates are as follows:

  • One week - $35
  • Two weeks - $55
  • Three weeks - $80
  • Four weeks - $105
  • Two months - $175
  • Three months - $230
  • Four months - $265 


Can I schedule a future date for my listing to be published?

Yes, you can set your listing to be published on a future date. When you get to the checkout section, click the ‘post on’ field and a calendar will open. You may choose any future date you’d like to schedule the advertisement to be published.

 

What forms of payment do you accept?

The majority of posters find payment by credit card to be the easiest method. NYFA accepts Visa, MasterCard, American Express, and Discover. However, if you need to pay by check, please email us at joblist@nyfa.org, and we can set up your account accordingly. Check payments are due within 30 days after you submit the listing to NYFA. For users who are located outside of the U.S., or who are paying with a credit card issued outside of the U.S., we accept payments by Paypal. Contact us for more information.

 

Do you charge for internship and volunteer listings?

Yes, we do charge for internship and volunteer listings. Rates are the same as those outlined above for job listings.

 

Do nonprofit organizations receive free or discounted listings?

NYFA relies on the income generated through advertising to support all of the free programs and resources we offer to artists and arts organizations. Therefore, we are not able to offer free or discounted listings to other nonprofits.

 

I made a mistake on my listing. How do I fix it?

You can easily edit your listing by logging into your account, clicking the button in the upper right corner of the page, and selecting “Manage Listings” in the drop down menu that appears. Click on the title of the post you want to change, then click on the ‘edit’ button. If you have difficulty editing your post, or if your post disappears from the site after you edit it, let us know and we are happy to help you.

 

Why isn’t my featured listing showing up?

If you’ve paid to feature your listing, it’s in the featured section but you may need to refresh the page a few times to see it. The featured listings section shows five listings at a time, and they rotate when the page refreshes until all featured listings have been shown. Please keep in mind that there are many users of NYFA Classifieds at any time, and even though you may not see your listing, someone else on the site likely does.

 

What is the difference between disabling my listing and deleting it?

When an advertiser disables a listing, the ad can no longer be seen by readers on the website but can still be accessed by the advertiser in the advertiser’s account. This is often done when a listing needs to be edited or changed, or when someone has been hired to fill the position. Deleting a post removes it from the advertiser’s account with NYFA altogether, denying any further action pertaining to that listing. Deleting the ad is permanent. We suggest disabling an ad when it is no longer needed in the event that you want to repost it in the future.

 

How do I disable (or delete) my listing?

You can easily disable your listing by logging into your account, clicking the button in the upper right corner of the page, and selecting “Manage Listings” in the drop down menu that appears. Locate the post you want to disable, then click on the ‘disable’ button located to the right. If you’d like to delete the listing, click on the orange box with the ‘X’ in it. Note that if you delete the listing, you will not be able to retrieve it.

 

My listing has expired. How do I renew it?

Renewing is easy—just log into your account after the listing expires, click the button in the upper right corner of the page, and select “Manage Listings” in the drop down menu that appears. You’ll see all of the listings in your account; click on the ‘repost’ button that appears next to the one you want to repost. You’ll have a chance to edit it, if necessary, and then you’ll be directed to payment.

 

I don’t want to publish my contact information on the listing. How should I direct people to apply?

The information in the “email address” field will be used to create an “Apply Now” or “Contact” button on your listing.  When applicants click on this button, their email browser will open with an anonymous email address – a sequence of characters followed by @nyfa.org – which users will use to contact you according to the directions you provide.  If you would like your email address or other contact information to be visible, enter it in the “Application Instructions” field and leave the email address field blank. 

 

Do you review or edit posted content?

We do not edit content posted by organizations or individuals, but we do review it before it is published to make sure it is consistent and compliant with labor regulations. We do occasionally correct obvious misspellings or other visible errors. If there is something in your listing that does not conform to our policies, we’ll contact you to resolve the issue before we post it.

 

I want to hire an intern. Are there any laws I need to comply with in order to offer an internship at my organization?

Yes. The U.S. Department of Labor has developed criteria to govern internships, particularly those that are unpaid. You can read those criteria here: http://www.dol.gov/whd/regs/compliance/whdfs71.pdf.

For New York State, please see also:
Nonprofit businesses: http://labor.ny.gov/formsdocs/factsheets/pdfs/p726.pdf
For-profit businesses: http://www.labor.ny.gov/formsdocs/factsheets/pdfs/p725.pdf

 

What things are not permitted in a job listing?

You should not enter any information that is non-compliant with labor law and employment regulations, such as restrictions with regard to an applicant’s age, race, religion, gender, sexual orientation, disability, national origin, or other personal information. Many organizations use the listing as an opportunity to identify themselves as an equal opportunity employer and/or to encourage diverse individuals to apply. You can find more information about the U.S. Equal Employment Opportunity Commission’s laws and regulations here: http://www.eeoc.gov/laws/index.cfm

 

Can I report a problem with an advertiser to NYFA?

We take customer feedback seriously and make every effort possible to control or take down illegal and inappropriate listings. Please note that listings on NYFA Classifieds are paid ads, which are not curated or endorsed by NYFA. We review listings before posting them on our site to make sure they adhere to general guidelines, but we also encourage artists and job seekers to do their own research to decide if an opportunity is right for them.


NYFA does not generally get involved in disputes between users of our site and the advertisers who post with us. In order for us to remove or blacklist an advertiser from our site, it would require that there be a successful claim against them that proves they violated New York City or New York State laws. If you have filed a successful claim or if you have any more information to that effect, please let us know.

 

I am having trouble posting my listing. What might be the issue?

NYFA recommends that site visitors use Google Chrome, Mozilla Firefox, or Safari browsers. If you use Internet Explorer, please use the most up-to-date version to help cut down on browser-related malfunctions.

If you’re using an up-to-date browser and are still encountering problems posting your listing, please make sure that you have recently logged into your account. (If it's been a while since you logged back in, sometimes the system will automatically log you off, but still let you submit a listing, and problems arise.)

Carefully check that you have filled out all of the fields on the listing submission page. People often forget to make selections from each of the drop down menus, which are all required fields. For job listings, make sure that both fields for the salary range are filled out with numbers only (not $15/hr, for example). If you’d prefer not to include salary information, leave zeros in both fields, which is the default, and they will not show up in the listing. For opportunity listings, please make sure you enter numbers only in the field for application fee. This field will not accept a range (for example, $25 - $50) or different fee structures (such as $15/2 entries, $25/3 entries). If you type in anything other than numbers in this field, an error is likely to occur. If you’d like to include fee information in your listing but find that our form doesn’t accept your format, please include your fees in the description.

 

I’m a third-party recruiter. How do I post on behalf of my client?

If you are posting on behalf of an organization of which you are not a staff member, be sure to enter that organization in the “organization” field of your job listing and correctly indicate the location where the position is based. You will be able to enter your own contact information in the “application instructions” field and billing information.

 

Why does my job posting appear on Indeed.com?

Indeed.com is an employment-related metasearch engine for job listings.  The site aggregates job listings from thousands of websites, including NYFA Classifieds. Many clients find this additional exposure beneficial, as it directs even more applicants to their listing on NYFA’s website at no additional cost. However, if you find that your listing does appear on Indeed.com, and you would prefer for this not to be the case, please let us know and we will reach out to them. 

 

I am not an arts organization. Should I use NYFA Classifieds?

Absolutely! Many organizations find NYFA to be an ideal resource to attract creative talent to both non-profit and for-profit sectors in many fields and industries.  From business and technology to fundraising and finance, professionals from a wide range of experience use NYFA Classifieds to identify opportunities.

 

What is your policy on refunds?

All sales are final; postings removed prior to expiration date will not be refunded.

 

Thank you again for advertising with us! Need additional help? Contact Classifieds support at joblist@nyfa.org