Tessitura Database Administrator

New York City Ballet is one of the foremost dance companies in the world, with a roster of spectacular dancers and an unparalleled repertory. Founded in 1948 by George Balanchine and Lincoln Kirstein, New York City Ballet quickly became world-renowned for its athletic and contemporary style. Widely acknowledged for its enduring contributions to dance, New York City Ballet is committed to promoting creative excellence and nurturing a new generation of dancers and choreographers. The School of American Ballet is the official training academy of the New York City Ballet.

The New York City Ballet is seeking a skilled and detail-oriented Tessitura Database Administrator. Reporting to the Chief Technology Officer (CTO), this critical position will be responsible for the organization’s Tessitura CRM system; ensuring the database supports NYCB’s strategic goals in ticketing, fundraising, marketing, and customer engagement.

Key Responsibilities:

• Support and manage Tessitura database integration, maintenance, and reporting needs.
• Install, configure, upgrade, and maintain database systems (primarily SQL Server).
• Ensure high levels of performance, availability, and security in database infrastructure.
• Write and optimize advanced SQL queries, stored procedures, supporting various departmental needs.
• Monitor database performance and implement changes for optimization and tuning.
• Implement and maintain backup and recovery strategies.
• Troubleshoot and resolve database issues in a timely manner.
• Collaborate with developers, DevOps, and security teams to support application development and deployment.
• Maintain database documentation

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 3+ years of professional experience as a DBA or in a related role.
• Experience with Tessitura database structure.
• Deep expertise in SQL (T-SQL, or ANSI SQL).
• Proven experience in performance tuning and query optimization.
• Strong understanding of database security and encryption practices.
• Proficiency in backup and disaster recovery planning.

EEO Statement

New York City Ballet is proud to be an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity or expression, marital status, citizenship status, disability, pregnancy, creed, genetic predisposition or carrier status, military status or veteran status, status as a victim of domestic violence, unemployment status, familial status, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history or any other characteristic protected by law.

Our Commitment to Diversity, Equity, and Inclusion

New York City Ballet, one of the foremost ballet companies in the world, pursues the highest levels of artistic excellence and innovation. Therefore, we seek to attract, retain, and cultivate the most talented dancers, musicians, designers, stage technicians, and arts administrators. To this end, we are deeply committed to creating and sustaining an organizational culture that values and reflects inclusion, equity and access for all. We are inspired by our founders, George Balanchine and Lincoln Kirstein, who envisioned an authentically American expression of ballet with a company that reflects the rich cultural diversity of this nation. In pursuit of their vision, we are committed to all by educating, developing, and supporting an organization that welcomes and amplifies the voices and lived experiences of everyone.    

To apply please visit BambooHR