Laser Cutting Manager’s Assistant

Flatiron Laser is a laser engraving/production shop located in the Flatiron district, near FIT and Madison Square Park.

This position involves assisting the laser cutting manager in quoting clients, preparing material for fabrication and general shop maintenance for a client-facing laser production shop. Typical clients can range from individual hobbyists to advertising agencies and fashion brands. 

Jobs are varied and can take anywhere from an hour to weeks to complete depending on the size of the project. The ideal candidate will be able to work several full or half days per week between the hours of 9AM-6:30PM.

Your responsibilities will include:

• Replying to potential customers’ emails with job quotes, timelines and answering general questions
• Stocking and inventory of materials 
• Aiding customers in material choices and sourcing material if necessary
• Data entry for tracking current and upcoming jobs 
• Preparing materials for the fabrication process 
• Maintaining the shop space and keeping materials organized
• Facilitating the pick-up or shipping of completed jobs 
• Documenting completed jobs for posting on social media 
• Cold email client outreach 

Required Skills and Experience:

• Experience using Google Drive Suite (Sheets, Docs, Drive) 
• Experience using Adobe Illustrator
• Experience using Rhino 7/8
• Ability to stay organized and maintain a schedule
• Customer service skills on the phone and through email
• Ability to work independently
• Familiarity with Laser Cutters

Please email the hiring manager, Monty, with your cover letter and resume outlining any laser cutting and customer service experience you may have.

07/31/2025