Email Marketing Coordinator

Phaidon seeks an Email Marketing Coordinator to develop, execute, and analyze email marketing strategies designed to engage our global customer database and drive sales through our e-commerce site. In this role, you will align email marketing initiatives with our broader digital communications and e-commerce strategy, leveraging data to deliver impactful campaigns across book and limited edition verticals. 

Based in our New York office, the Email Marketing Coordinator will report to the Global Director of Digital Marketing and liaise with colleagues in both the U.S. and U.K. This is an opportunity to join a creative, forward-thinking marketing team and launch campaigns with the world’s most influential creatives and brands. 

Roles and responsibilities:

• Develop and execute best-in-class email marketing strategy to drive engagement, increase sales, and build brand awareness
• Manage end-to-end email production, including scheduling, briefing, creative review, customer segmentation/audience targeting, and data analysis
• Collaborate with cross-functional teams, including e-commerce, digital marketing, marketing, publicity, and design
• Partner with the e-commerce team to refine customer segmentation and conduct testing to optimize email performance
• Establish channel-specific KPIs informed by e-commerce goals 
• Engage and leverage database of Phaidon creators, collaborators, and partners 
• Create customized performance dashboards for real-time reporting on key metrics
• Prepare and present insightful reports on key metrics, including data-driven recommendations for future campaigns
• Stay apprised of email marketing industry insights and trends, including best practices for GDPR, CAN-SPAM, and other regulations affecting email marketing efforts.

The ideal candidate will have:

• Minimum 2 years of experience in email marketing, ideally for an e-commerce or retail business
• Strong understanding of email best practices, including both marketing strategies and compliance with privacy laws, industry standards, and regulations
• Proven expertise in campaign optimization strategy, including A/B testing and data analysis
• Experience working with Hubspot or similar CRM tool
• Experience working with Excel, Adobe Creative Suite, and basic HTML email templates
• Comfort working across multiple projects in a fast-paced environment 
• Interest in creative culture, including art, architecture, design, fashion, food, interiors, photography, and travel

This is a hybrid position, with New York office attendance required three days per week. All applicants must have the right to live and work in the United States. Phaidon employs people based on their abilities and experience. We treat all employees and job applicants fairly and equally and aim to attract and develop talent from a wide range of backgrounds and identities to reflect our diverse, international audience. 

About Phaidon: Headquartered in New York and London, the Phaidon family of companies — Phaidon, The Monacelli Press, and Artspace — are devoted to celebrating and showcasing the creative arts. In each of our companies, we offer career opportunities to curious, creative, and independent individuals who share our passion for art, design, architecture, and popular culture.

Phaidon is the premier global publisher of the creative arts with over 1,500 titles in print. We work with the world's most influential artists, chefs, writers, and thinkers to produce innovative books on art, photography, design, architecture, fashion, food, and travel, and illustrated books for children.

All applicants must have the right to live and work in the United States. Phaidon employs people based on their abilities and experience. We treat all employees and job applicants fairly and equally and aim to attract and develop talent from a wide range of backgrounds and identities to reflect our diverse, international audience. To apply, please send your full CV and cover letter to [email protected].

08/15/2025