Front Desk Associate

About Us

Happy Medium exists to create and curate the best supplies, content and events for casual artists. There’s a lot of stuff there for kids and capital “A” Artists, but there isn’t much for those that fall somewhere in between. We are on a mission to fill the gap. We aim to be part of a world where more people feel emboldened to create things with their hands, just for the hell of it– because the real thrill simply lies in the making. We are located in Two Bridges in Manhattan.

The Role

The Front Desk Associate is the first point of contact for everyone who walks into Happy Medium. They are responsible for warmly greeting guests, directing them to our art cafe or their seats for class, and executing all pottery and large canvas pickups. The Front Desk Associate is a part time position that reports directly to the Pottery Manager.

Sample Responsibilities

• Welcoming guests to the space
• Directing them to their destination (art cafe or pottery class)
• Tracking reservations and communicating numbers to teaching team
• Keeping pot shelves, gift shop and front of building tidy throughout shift
• Help with class turns as needed
• Checking and restocking restrooms throughout shift
• Facilitate pot and large canvas pickups in a careful and timely manner
• Identifying and packing pots for shipping
• Bringing shipments downstairs
• Communicate with guests about the space and our offerings, as well as any questions or concerns that may arise
• Facilite gift shop and drink sales

Requirements

• Experience working in a community studio is a plus
• Restaurant/ Hospitality experience is a must
• Strong organizational skills
• Excellent communication skills
• Ability to lift 50 pounds
• Ability to multi-task and adapt to changing priorities
• Flexible part-time availability including evenings and weekends
• Willingness to support wherever needed
• Warm and friendly demeanor

Benefits

• $21/hr
• Free admission to the Art Cafe and select events
• Friends & family discount 
• Rapid upward mobility for motivated individuals 
• Career and artistic development programs 

Happy Medium is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. 

This role is on the ground floor of a growing startup with quick upward mobility for the right person.

Please email [email protected] with a brief introduction, a resume demonstrating relevant experience, and your weekly availability. Make sure to include 'Front Desk Associate' in the subject line. Applications that don't meet these requirements will not be considered.