Director of Operations

The Director of Operations is responsible for the seamless operations of the gallery, overseeing the management of multiple exhibition and storage locations, administration and staff. We are seeking a collaborative leader who is a passionate and creative problem-solver, demonstrating strong initiative and self-motivation.

Responsibilities

• Responsible for the maintenance of facilities across gallery locations, including vendor agreements. 
• Oversees Karma operations departments: Front desk, Art Handling, Registration and Photography. 
• Develop procedures to ensure clear and consistent communication and planning across all areas of the gallery’s operations teams; working to achieve the highest possible standards for all logistics, viewings and installation 
• Regularly assess needs, performance and areas in need of improvement to advance operations across all locations
• Work with Department Heads to resolve unique and ongoing issues related to gallery operations
• Lead weekly Operations meeting with department heads
• Ensure all Operations departments closely monitor and manage costs
• Oversee the flow of inventory between storage locations and gallery locations.
• Assists the art handling and registration teams with the management of exhibition installation periods.

Facilities

• Oversee physical New York locations 
• Directly manage all gallery construction projects and facilities improvement projects; coordinate with contractors and HVAC engineers for best service and competitive pricing
• Work with departmental heads to properly plan for construction related to on-site exhibitions
• Maintains updated Certificate of Operations and Public Assembly Documents for the New York Department of Buildings and the New York City Fire Department
• Serves as the gallery’s main point of contact for periodic inspections 
• Supply new hires with necessary keys / FOBs / access cards; obtain all keys / FOBs / access cards for departing employees

Security and Safety

• Manage security services across locations
• Coordination with departmental heads to determine proper security staffing for exhibitions
• Main point of contact for security and fire alarm system; primary emergency contact 
• Train all appropriate staff on gallery security protocol (e.g. passcodes, arming / disarming, emergency procedures) and opening and closing procedures

Requirements: 

• Minimum 5 years of operations and logistics experience in a museum or art gallery setting
• Bachelor’s degree and experience working with artists, fabricators, shippers, and art installers
• Ability to prioritize, clearly communicate and influence across multiple departments
• Excellent verbal and written skills and ability to lead, train and manage a team
• Strong knowledge of best practices and protocols in packing, crating, art handling, construction, building codes, lighting and painting
• Ability to work with a variety of vendors, negotiate rates, and maintain multiple budgets
• Experience working on exhibition, art fair and event set up/takedown
• Excellent proficiency in Google Suite, SketchUp, Adobe and database programs
• Passionate about continuous improvement, a resourceful and creative problem-solver
• Familiarity with our gallery, program and artist roster 

To Apply:

Please email your resume and cover letter as a single PDF to [email protected]. Include "Director of Operations" in the subject line. This NYC-based position is for immediate hire. Please, no walk-ins or phone calls.

Karma is an Equal Opportunity Employer. We celebrate diversity and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 

07/18/2025