Sales Manager

Department: NYFA Classifieds and Sales

Reports to: Director of NYFA Classifieds and Sales

Status: Full-time permanent

Location: NYFA’s offices are in midtown Manhattan and this role has the option to be fully

remote or hybrid in New York, New York

Compensation and Benefits: $56,000 (non-negotiable) with bonus structure, subsidized

Health/Dental/Vision insurance as well as full coverage of Life Insurance and Short-Term

Disability. Three weeks paid vacation plus holidays. Pre-Tax Transit and Flexible Spending

Account (FSA) options.

About NYFA

New York Foundation for the Arts (NYFA) is a 501(c)(3) service organization that empowers

artists in all disciplines, as well as cultural workers, to achieve success on their own terms by

providing critical support, resources, and opportunities. NYFA accomplishes this mission by

offering financial and informational assistance to artists and organizations that directly serve

artists, by supporting arts programming in the larger community, and by building collaborative

relationships with others who advocate for the arts in New York State and throughout the

country.

Position Summary:

As the largest earned income generator for the organization, NYFA’s online advertising brings in

necessary funds to support the organization’s free and/or low-cost programming for artists and it

is the charge of the Sales Manager to generate new business with NYFA’s mission in mind. The

ideal candidate is driven by this charge, enjoys finding ways to engage new people, and is

passionate about connecting job seekers and employers through digital channels. Reporting to

the Director of NYFA Classifieds and Sales, the Sales Manager will join a three-person team and

a staff of thirty employees.

Key Responsibilities:

Sales and Reporting

● Manage the listings/banner ad sales process including prospect identification, follow-up,

close of sale, and tracking in Hubspot.

● Develop and maintain active relationships with potential advertisers, ad agencies, and

schools not already using NYFA’s advertising offerings, conducting direct outreach on a

regular basis, paying attention to potential new or untapped markets for NYFA in terms

of industry, artistic discipline, and geography.

● Represent NYFA Classifieds at events, conferences, and career or resource fairs where

the potential for new advertisers has been identified.

● Monitor sales and accurately forecast revenue, reporting regularly to the team; strive to

meet and/or exceed sales goals.

Classifieds Administrative Duties

● General coverage and support to the program as necessary, including reviewing and

posting NYFA Classifieds submissions.

● Address customer service inquiries, helping to proactively problem-solve for advertisers

and audience members, ensuring the best possible experience with NYFA Classifieds.

● Remain well-versed on industry trends and best practices, competitor websites, and

relevant labor laws.

● Work with Account Manager, NYFA Classifieds to understand customer pain points,

contributing thoughtful product improvement recommendations.

Classifieds Marketing

● Collaborate with Account Manager, NYFA Classifieds to understand, promote and

improve NYFA’s value proposition within the job board market.

● Work closely with Account Manager, NYFA Classifieds to establish trades, support social

media strategies, attend job fairs, present NYFA Classifieds to relevant audiences, and

more with the goal of raising awareness of NYFA Classifieds, ultimately driving new

users and advertisers to the board.

● Develop metrics to evaluate the success of these initiatives relating to sales and adapt

strategies accordingly.

● Potential to contribute content to NYFA’s blog and social accounts to promote NYFA’s

online services, including job and opportunity round-ups, and articles on creative careers

and working in the arts

Qualifications

● 2+ years’ experience in a high-volume sales and/or advertising sales role.

● Experience using a CRM to track sales (Ex. Hubspot, Salesforce).

● Customer service experience and strong problem-solving/trouble-shooting capabilities,

especially via email and phone.

● Proactive self-starter with demonstrated relationship-building skills.

● Excel in clear, collaborative communication, fostering teamwork and driving collective

success.

● Interest in and/or exposure to NYFA's mission of serving artists.

● Familiarity with NYFA’s core advertiser audience: galleries, museums, theatres, art

schools, auction houses, non-profits a plus.

● Experience with GA4, Google Looker Studio, and Google Tag Manager a plus.

● Experience with Freshdesk, HTML, Asana, and web-based CMS a plus.

● Experience working for a job board a plus.

Office Policy

NYFA is currently practicing a remote work environment where employees can work from home

if they choose to, subject to their immediate supervisor’s approval. Employees may also choose

to work in person at our office (located at 29 W. 38th Street, 9th floor NY. NY 10018). NYFA’s CEO and Board hold the right to revise the remote work model at any time.

Please email cover letter and resume to Melanie Martin at [email protected] with “Sales Manager” in

the subject line. No phone calls please.

The New York Foundation for the Arts (NYFA) is an Equal Opportunity Employer with a commitment to supporting a more equitable arts sector. NYFA’s offices are accessible. Individuals from all backgrounds are strongly encouraged to apply.