Administrative Apprentice, Community Engagement

Department: Enrollment Management & Student Development 

Reports To: Director of Professional Apprentice Program, Assistant Dean of Community Engagement and Career Services

Exempt or Non-Exempt: Non-Exempt

Description: 

This is a full-time position. The apprentice will assist Community Engagement and Career Services staff in the daily administrative and operations associated with the office, supporting Juilliard students who are developing their community engagement practice. The apprentice assists in the administration and coordination of co-curricular programming and Community Engagement Fellowships scheduling, communication, marketing, and record keeping.

About the Professional Apprentice Program: This program offers a unique and immersive training opportunity for emerging technicians and administrators in the performing arts. It is widely recognized that practical training programs are essential for aspiring arts professionals to secure sustainable employment in the field. For more than four decades, the program has successfully prepared recent graduates, early-career professionals, and individuals undergoing career transitions for employment in the cultural sector. This is achieved through a combination of hands-on experience, professional development activities, and networking and mentorship opportunities.

For more information about the program, please refer to the Professional Apprentice Program Page on the Juilliard Website.

About the Office of Community Engagement and Career Services: This office connects students and alumni to professional opportunities and resources through its Fellowship programs, grants programs, online Career Portal, the Hire Juilliard Performers program, and curricular and co-curricular offerings, all of which help college students become communicative and socially responsible artists, learn to serve the cultural needs of their communities, and develop agency in agency in their careers.

Performance series and events: Hire Juilliard Performers (500+ events per year), Community Engagement Fellowships (400+ events per year), public-facing events in education and entrepreneurship (5-10 events per year), guest artist performances and workshops (20-40 events per year)

Fellowship programs (approximately 100-125 Fellowships awarded per year): Gluck Community Service Fellowship (GCSF), Morse Teaching Fellowship, McCabe Guitar Fellowship, Music Advancement Program Fellowship, and Combining Literacy Instruction with Musical Beginnings (CLIMB).

Grant programs: Career Grants, Project Grants, Jakab Global Grants, Entrepreneurship Grants, and post-graduate grants

The salary is $17.39 per hour or a contracted amount of $27,824 for the school year.

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu. 

Role Responsibilities: 

• Provide administrative support for Fellowships administered by the Office of Community Engagement. Duties related to this program include fielding and responding to general email inquiries, managing student communication and serving as the first point of contact for student concerns, creating and maintaining promotional material, scheduling performance events, and assisting with record keeping so that all program assessment runs smoothly (GradLeaders, Airtable).
• Assist with and attend all community engagement workshops and seminars through creating and sending promotional materials, facilitating space and food/supply ordering, set-up, and clean-up and obtaining proper equipment.
• Create, distribute, and post (physically and digitally) long-term storytelling marketing and reporting materials for programs administered by the Offices of Community Engagement and Career Services, including print poster materials, social media posts, quarterly internal newsletters, bulletin boards, biannual program reports, and video editing of student work produced by the Office’s programs. 
• Coordinate and track borrowing of office equipment including amplifiers, music stands, and sheet music. Ensure upkeep and facilitate repair or replacement of equipment. 
• Greet visitors and maintain a professional and welcoming environment in a busy reception area with a high volume of student traffic.
• Give quarterly presentations to Community Engagement and Career Services staff on research projects inspired by the work of this position, with guidance from the Assistant Dean.
• As needed: Provide administrative support in observing cross-departmental meetings, Community Engagement coaching sessions, Fellowship interviews, and performance observations.

Minimum Requirements: 

All apprentices will need basic knowledge of the craft they intend to pursue. As such, we are asking for any of the following training: Bachelor’s Degree towards related field; Related professional experience or transferable skills; A combination of educational, professional experience, or transferable skills.

• Strong written and verbal communication skills, customer service skills, and an ability to effectively serve as the first point of contact for students, administration, and outside organizations.
• Knowledge of the performing arts (Dance, Drama, and Music) 
• Knowledge of and a commitment to social justice in the performing arts and interest in the career employment prospects for graduating students of a performing arts school
• Highly organized, motivated, and strong work ethic.
• Strong computer skills using software applications including Word, Excel, PowerPoint, Airtable, GradLeaders.
• Ability to be a strong contributor to a team.
• Ability to perform multiple tasks quickly, accurately, and under pressure.

Preferred Background: 

• Experience working with jazz and classical musicians, dancers, and/or dramatists, as well as knowledge of various instruments, ensemble types, and chamber music configurations. 
• Experience with performance logistics, scheduling, or creative project management.
• Interest or experience in program assessment, grant writing, and/or record keeping.
• Experience with and knowledge of community-based organizations, (NYC) public schools, and/or school policies and practices. 
• Experience and interest in arts administration or non-profit organizations, including higher education institutions.
• Interest in issues facing careers in the performing arts including awareness of job opportunities, requirements, and lifestyles in the performing arts industry. 
• Demonstrated commitment to social justice, uplift, and increasing equity through the performing arts and arts education.

Why Work for Juilliard?

• All Juilliard performances are free to Juilliard employees
• We’re part of the Lincoln Center campus, with significant discounts on day-of tickets to many of our partner organizations
• Contribution to your 403(b) after 2 years of eligible employment
• Generous days-off policy, plus winter break and summer Fridays
• A culture of excellence, best practice, and employee engagement with like-minded colleagues

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.

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